Forum Discussion
ramoncrespo-154
3 months agoCommunity Member
Latest update: Template images breaking and showing "The image cannot be displayed" red X
Hi everyone,
I am experiencing an issue with the latest Articulate Storyline 360 update.
I have been using custom-built template slides with image-based buttons, background images, etc. for a lon...
BenjiLukas
2 months agoCommunity Member
Interesting. I have all the images already saved externally, as they are application screenshots used for software training. It's very annoying that something is wrong with Storyline, since the ability to copy and paste slides between files is a fundamental part of the workflow. Not all the images stop working, but enough that it takes considerable time to replace and reformat them on the slide.
EricSantos
2 months agoStaff
Hi BenjiLukas,
Thanks for keeping us updated here. I see you’re already working with my colleague Ian in a support case on this issue, so we’ll continue troubleshooting with you there.
I appreciate you also sharing your experience and the impact this is having on your workflow with the community!