Forum Discussion
Latest update: Template images breaking and showing "The image cannot be displayed" red X
We are also see this problem consistently when copying directly between Storyline files and when importing slides from one file to another. If an image already exists in the Media library, it no longer shows on the copied or imported slide. This has become extremely problematic as we have multiple artists working in independent files that are ultimately merged together to create a course. Has there been any updates on what might be causing this bug?
We also noticed that text fields that used to be animated by paragraph are now coming in animated as a single object.
Between the two bugs, we're spending a lot of time in rework.
Hi JenniferUrquhar,
Sorry to hear that you've run into these setbacks when importing content between .story files.
I haven't been able to replicate this behavior when testing in our current version of Storyline.
Text animated by paragraph merging upon import is an issue we have logged. However, we're only seeing that occur when importing from PowerPoint. It sounds like you're strictly working with Storyline-to-Storyline content, correct?
I'd like to connect you with our support engineers so they can work with you directly on these issues. I've opened a support case on your behalf and sent you an email with an upload link you can use to share your files privately.
We can continue troubleshooting through your case!