Forum Discussion

JanetGuastav914's avatar
JanetGuastav914
Community Member
9 months ago
Solved

Layer Audio Stops Playing

I have a slide with one base layer and six other layers. Each slide has an audio track. When one selects the trigger to play the audio on one of the six other layers. The audio starts playing and the...
storyline 360
  • JanetGuastav914's avatar
    JanetGuastav914
    9 months ago

    Between Luciana's fixes and one other's suggestions, it works. Thanks for your response, though!

LucianaPiazza's avatar
LucianaPiazza
Staff
9 months ago

Hi JanetGuastav914, 

Thanks for reaching out! I took a look at your file and experienced the same behavior. Here is what I noticed:

1. When looking at the triggers panel in each layer, you will want to disable the Pause timeline and Resume Timeline triggers.

2. Then, in the Slide Layer Properties window, you will want to enable the Pause timeline of base layer settings option. 

3. Finally, you'll want to modify the Show layer trigger when the variable changes. 

I've adjusted the settings in the file for the first layer to get you started. The updated file is attached.

I’ll open this discussion up to our fabulous community so that others who have worked on a similar design in Storyline can share what worked best for them! 

JanetGuastav914's avatar
JanetGuastav914
Community Member
9 months ago

Hi, Luciana! Thank you so much for the guidance. I had tried removing the pause triggers, but it still wasn't working. You found the additional problems, and I greatly appreciate it!