Forum Discussion
JaymieTrubia500
3 years agoCommunity Member
Layer properties don't open after latest update
Since I installed the latest update my layer properties no longer open. They don't open if I click the gear icon OR if I right click and chose "properties" has anyone else had this issue?
Hi Jaymie,
Welcome to the E-Learning Heroes community!
I understand that you're unable to open the slide properties window. This shouldn't be happening, and I'm happy to help troubleshoot.
- I'd like to start by confirming you're working from your local hard drive. When you select the gear icon or right-click, are you receiving an error message?
- Does this happen with a specific file or multiple?
Here are some solutions on how to fix unexpected or erratic behavior. If the issue persists, you can try a Storyline repair. Please let me know if you have any questions or need additional assistance on this!