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JaymieTrubia500's avatar
JaymieTrubia500
Community Member
3 years ago

Layer properties don't open after latest update

Since I installed the latest update my layer properties no longer open. They don't open if I click the gear icon OR if I right click and chose "properties" has anyone else had this issue?

  • Hi Jaymie,

    Welcome to the E-Learning Heroes community!

    I understand that you're unable to open the slide properties window. This shouldn't be happening, and I'm happy to help troubleshoot.

    • I'd like to start by confirming you're working from your local hard drive. When you select the gear icon or right-click, are you receiving an error message?
    • Does this happen with a specific file or multiple?

    Here are some solutions on how to fix unexpected or erratic behavior. If the issue persists, you can try a Storyline repair. Please let me know if you have any questions or need additional assistance on this!