Forum Discussion
Layer swipe and button conflict
Hello ArjanWeise1,
Thanks for reaching out! I tested your Review link on my end, and was able to successfully swipe from slide to slide without that jumping behavior you described. I'd like to learn more!
- What device are your learners viewing this course on? I'm curious if this issue is only occurring in a mobile phone or perhaps on a tablet.
- Are your learners viewing this in Review 360 or another publishing option? It would also be helpful to know the browser(s) being used if in a web environment.
We'd be happy to take a closer look at your .story file and a screen recording of this behavior to continue troubleshooting. You can share these materials in this thread or privately in a support case.
Looking forward to hearing from you!
Hi Luciana, thank you for your reply.
I have been testing this on My Samsung A52 as this phone is widely used in our audience.
I find the issue in both Review360 and when I publish to our LXP (Docebo). Although it seems to work a bit better when published it is far from ok.
I forgot to save the .story file so I had to build the test case over. So it might look a bit different from the one I first shared. The issue is the same.
In the video you can see the swipe function works well, but when I start using the buttons it starts to skip layers.
I created a new review link for this project
https://360.eu.articulate.com/review/content/955c26f3-79da-4f37-a935-c1e1140b5bb1/review
Hope you can help!
Hello ArjanWeise1,
Thanks so much for sharing a screen recording and sample file in this thread!
Since this behavior appears to be isolated to your setup, I've opened a support case on your behalf so our talented Support Engineers can continue troubleshooting the issue you're experiencing with your Samsung A52. They will be in touch shortly via email. You're in excellent hands!
We'll continue the conversation in our case, so everything is in one spot!