Forum Discussion

StephenMoreland's avatar
StephenMoreland
Community Member
3 months ago

Layers Overlapping in Storyline360

On one of my courses, the base layer slide has 14 buttons, each which opens an associated layer. A few of those layers link to other layers with additional information. This has worked since the course was developed in 2023. When I reviewed it today, not so much.

When I click each of the 14 buttons (without clicking links to sub-layers), it works fine. Each layer appears as it should. However, when I click a button on one of the sub-layers to direct it back to the base layer, the layers start stacking, as in the attached screen capture.

This occurs on slides 1.1 and 1.2, buttons 2 (Trace to Risk Record) & 10 (Mitigated Probability of Occurrence). All layers have the "Hide other slide layers" box checked. Before I change my layout and make each layer its own slide, I'm hoping there's a quicker fix.

5 Replies

  • I am having that same problem - all of a sudden - with my layer text overlapping. It doesn't happen consistently, but when I upload my courses to 360 Review, there they are - overlapping even though the hide other layers button is ticked.

    • StephenMoreland's avatar
      StephenMoreland
      Community Member

      This happened to me when Articulate pushed a Storyline update earlier this year (April, I think) and I spent hours in troubleshooting with no luck. I thought I was going to have to re-design that slide. About a week later, they pushed another Storyline update and it took care of the problem. I'm using v3.118.37034.0.

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff

        Hello StephenMoreland

        I'm glad that updating to the latest version of Storyline did the trick! Thanks for letting others know what worked for you in this thread! 

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff

      Hello VictoriaSubl967​

      I understand that you're experiencing a similar behavior with text overlapping when viewing your course in Review 360. Happy to help!

      • Are you running the latest version of Storyline 360 (Update 119)?
      • Do you experience this behavior with any other courses you're working on or just this one? 

       

      As a troubleshooting step, I recommend importing your existing slides into a brand new .story file and then publishing to Review 360. 

      If you're still experiencing this after troubleshooting, we'd be happy to take a closer look at your setup within a support case

      Looking forward to hearing from you!