Forum Discussion

HeinzLewandowsk's avatar
HeinzLewandowsk
Community Member
5 years ago

Lightbox with navigation

Hello, we're facing a (new) problem with navigation in lightbox . When lightbox is opend with "Use Navigation controls" marked in the trigger the first slide opens well, but when moving to the nex...
storyline 360
CarolDungan-c47's avatar
CarolDungan-c47
Community Member
2 years ago

I am experiencing the same problem, I've recreated the slide and the scenes, the lightbox still closes after the first slide in a multi-slide sequence.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Carol!

    Sorry to hear you've also run into this setback!

    I see that you've opened a support case and connected with my colleague, Carlo. As Carlo shared, we have logged this issue as a bug in Storyline 360. This behavior causes lightbox navigation to break when a trigger to close the lightbox is added on the first lightbox slide.

    In the meantime, as a workaround, we suggest:

    • Remove the trigger to close the lightbox slide on the Prev button for the first lightbox slide. It is ok to have this trigger on succeeding lightbox slides.

    I've linked this discussion to the bug report and will share updates as soon as a fix is in place. Thank you for your patience. Sorry if this has been slowing you down!