Forum Discussion

Community Member

2 years ago

Link in notes is cutting off / Not wrapping around

If a link is added to the notes, once the course is viewed it cuts off the link instead of wrapping it around. Any fix for this?

storyline 360

14 Replies

EricSantos
Staff
2 years ago
Hi Cindy,

Thanks for sharing what you see with links on the Notes pane, and I'm sorry you ran into this.

We have an open issue in Storyline 360 where long, uninterrupted text, such as a URL or a hyperlink in the Notes pane, does not wrap.

I'll share your findings with the team and notify you of any changes. Here's a peek into our process:

How We Tackle Bugs

I appreciate your patience!
LauraMcFalls-40
Community Member
2 years ago
Is there an updated fix for this issue?
- StevenBenassi
  Staff
  2 years ago
  Hi Laura!
  
  Thanks for checking in on this!
  
  I don't have any updates to share at this time, as our development team has been prioritizing other fixes. I've included you in the bug report so you can be notified as soon as we have news to share.
  
  Thank you for your patience!
WillWoodward-6f
Community Member
2 months ago
Hi StevenBenassi -- Has this been resolved? I'm encountering a related issue where all text in the notes panel is not wrapping, but only on certain slides within the .story file. I'm hoping that the fix for this initial issue will help with my issue. Thanks.
- KellyAuner
  Staff
  2 months ago
  Hi WillWoodward-6f,
  
  Thanks for reaching out!
  
  I see you've connected with my teammate, Cleober, in a case. They'll be in touch via email once they've finished reviewing your file.
- EvelineHolmes-0
  Community Member
  2 months ago
  Hi WillWoodward-6f - did you get this sorted out? Have never come across this issue before, but it happened today so trying to sort it out.
  - LucianaPiazza
    Staff
    2 months ago
    Hello EvelineHolmes-0,
    
    Thanks for reaching out! I'm sorry to hear you've been experiencing this as well. Our team has identified this behavior where the Slide Notes text get cut off when published as a bug. I have added your voice to this bug report.
    
    We'll update this thread with any news about a fix so everyone is in the loop!

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If a link is added to the notes, once the course is viewed it cuts off the link instead of wrapping it around. Any fix for this?

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Link in notes is cutting off / Not wrapping around","moderationData":{"__ref":"ModerationData:moderation_data:857999"},"body":"

Hi Cindy,

Thanks for sharing what you see with links on the Notes pane, and I'm sorry you ran into this.

We have an open issue in Storyline 360 where long, uninterrupted text, such as a URL or a hyperlink in the Notes pane, does not wrap.

I'll share your findings with the team and notify you of any changes. Here's a peek into our process:

How We Tackle Bugs

I appreciate your patience!

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Is there an updated fix for this issue?

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Hi Laura!

Thanks for checking in on this!

I don't have any updates to share at this time, as our development team has been prioritizing other fixes. I've included you in the bug report so you can be notified as soon as we have news to share.

Thank you for your patience!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-01-04T05:59:47.000-08:00","lastPublishTime":"2024-01-04T05:59:47.000-08:00","metrics":{"__typename":"MessageMetrics","views":39},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:857998/message:858001","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1321403":{"__typename":"User","id":"user:1321403","uid":1321403,"login":"WillWoodward-6f","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-03T14:33:07.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5c05aec23a69452e0cdd3aaa"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1321403"},"ModerationData:moderation_data:1220097":{"__typename":"ModerationData","id":"moderation_data:1220097","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:660707":{"__typename":"User","id":"user:660707","uid":660707,"login":"KellyAuner","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-04-11T11:59:40.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7Ca1155316-5806-481d-af12-aaa6d47efeba"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:rwgqn69235/user:660707"},"ForumReplyMessage:message:1220097":{"__typename":"ForumReplyMessage","uid":1220097,"id":"message:1220097","revisionNum":1,"author":{"__ref":"User:user:1321403"},"readOnly":false,"repliesCount":10,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:857998"},"conversation":{"__ref":"Conversation:conversation:857998"},"subject":"Re: Link in notes is cutting off / Not wrapping around","moderationData":{"__ref":"ModerationData:moderation_data:1220097"},"body":"

Hi StevenBenassi -- Has this been resolved? I'm encountering a related issue where all text in the notes panel is not wrapping, but only on certain slides within the .story file. I'm hoping that the fix for this initial issue will help with my issue. Thanks.

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Hi WillWoodward-6f,

Thanks for reaching out!

I see you've connected with my teammate, Cleober, in a case. They'll be in touch via email once they've finished reviewing your file.

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Hi WillWoodward-6f - did you get this sorted out? Have never come across this issue before, but it happened today so trying to sort it out.

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Hello EvelineHolmes-0,

Thanks for reaching out! I'm sorry to hear you've been experiencing this as well. Our team has identified this behavior where the Slide Notes text get cut off when published as a bug. I have added your voice to this bug report.

We'll update this thread with any news about a fix so everyone is in the loop!

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Link in notes is cutting off / Not wrapping around

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