Forum Discussion
MaryAnnPotter
4 years agoCommunity Member
Link to fillable pdf form - but it is no longer fillable
In my Storyline course I created a link to a fillable pdf form. The published course links to the form beautifully, but it is no longer fillable?
Any idea why this might be happening and how I ca...
JoseTansengco
4 years agoStaff
Hi Mary Ann,
Thanks for sharing your files with me.
I tested one of your PDFs as a hyperlinked file on a new Storyline 360 project, and I can confirm that without the PDFs running through anything, they retain their ability to accept user input. Here's a test link so you can verify the behavior.
As a troubleshooting step, try removing Bitly from your flow, or add the PDF files as resources to see if these work for you!
- MaryAnnPotter4 years agoCommunity Member
Thank you Joe
I tested adding the fillable forms as resources as well and can confirm that they retain the fillable function.
So, it looks like the forms lose their function when running through an online link.
Thank you for your help.
-Mary Ann
- JoseTansengco4 years agoStaff
Very welcome!
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