Forum Discussion

RyanBlyth's avatar
RyanBlyth
Community Member
11 years ago

Links to files in resources

Hi, Is it possible to have a hyperlink in a slide to a file in the 'resources' section in player? If not is there a way to link to files without having the issue of storing the file somewhere? T...
storyline 360
VinceScoma's avatar
VinceScoma
Community Member
5 years ago

Hi John,

Happy to help here! Let's see why that error message is showing up. 

A few questions for you about this:

  • Does the error message occur after publishing your course? Or is this happening while previewing your course? 
  • You mentioned that you are in the Master Slide, is this a custom resources tab? Or is the design similar to what is outlined here. 

Please keep us posted and let us know if you have any questions! 

RebekahMollgaar's avatar
RebekahMollgaar
Community Member
2 months ago

I cant seem to add the link it always just errors I even copied and pasted from the example can you help?

 

  • EricSantos's avatar
    EricSantos
    Staff
    2 months ago

    Hi RebekahMollgaar,

    I know this can be frustrating, especially when you’ve copied the example and still see an error.

    One key thing to check is whether the Resources tab is enabled in the Player settings. If it isn’t, the file won’t be included in the published output, which can cause links like "story_content/external_files/filename.pdf" to fail even when the path looks correct. This has come up in similar community threads before.

    After confirming that, try publishing and testing the link in its final environment (Review, LMS, or server), since local preview can behave differently.

    If you’re still seeing the error after that, the next best step would be to take a look at your Storyline project. You can share it here in the thread or privately through a support case, and we’ll delete the file when we’re done testing.