LMS always gets cmi.exit 'suspend', not 'normal'

Hi Picho, 

Good call on opening a case with our support team! I can see that my colleague Johnrey is already working on the case with you. Your case is in good hands, and we'll continue our communication there! 

In the mean time, feel free to check out this related community posts for alternative solutions to your inquiry: 

• Forcing Articulate to send cmi.exit "normal" while still allowing "suspend"
• how do i adjust the cmi.exit value?