Forum Discussion

KirankumarSabne's avatar
KirankumarSabne
Community Member
3 years ago

LMS Courses with the Modern Player Get Cut Off on the Right Side on Mac.

As per the link given below, the issue of screen getting cut-off from right side was resolved in Sept 2018 update. However I am facing this issue when my course is tested on MAC. I am using latest storyline update 3.65 released on 21 June 2022.

 

Here is the Link:

Articulate 360 - Storyline 360: LMS Courses with the Modern Player Get Cut Off on the Right Side of iPads - Articulate Support

  • Hi, Kirankumar.

    Thank you for reaching out! 

    While it sounds like this could be specific to your LMS, it would be interesting to test it in SCORM Cloud (an industry-standard testing engine). Check out this step-by-step article!

    If it works in SCORM Cloud, I would advise you to contact your LMS for help troubleshooting, as it's likely on their end. 

    If you still see the same behavior in SCORM Cloud, I recommend opening a support case here, so we can take a closer look at your settings.

    Let me know if this works!