Forum Discussion
LMS (Docebo) not marking Rise module as complete
Hi all,
I am having some issues with my Rise modules on LMS (Docebo).
it's a wired case where some users are stuck in "in progress" status, while other users are managing to complete the cours...
I am also exporting Rise to Scorm 1.2 and learners are continually contacting me that they complete a lesson but it doesn't mark as completed. They are continually frustrated, I have changed export settings and contacted our LMS and they believe it has to do with how we export the tracking settings from Rise. Now I am just leaving 0% to complete so hope this helps. Not sure what to do next??
Hi Angelica! Thanks for reaching out! Can you please try testing this on SCORM Cloud with Debugging enabled? If this is working in SCORM Cloud, you can share these logs with your LMS admin so they can compare findings.
If you still have trouble on SCORM Cloud, please open up a case with and we'll be happy to take a look!