Forum Discussion
EricJohnson-5cc
8 years agoCommunity Member
Locked by Another Process
When I try to open my file I get a message stating " File is locked by another process" How can I fix this? I even rebooted and got the same results.
AlyssaGomez
6 years agoStaff
Hi Robyn,
You mentioned the file was saved to a shared drive. To prevent file corruption, we always recommend saving to your local hard drive. Try these steps to get back up and running:
- Close all instances of Storyline.
- Make a copy of the file, give it a new name, and save it to your local hard drive.
- Import the slides into a new Storyline file.