Forum Discussion

KellyGrimm's avatar
KellyGrimm
Community Member
3 years ago

Lost file

I lost a file that I had been working on. It appears that autosave had not worked any time during building the story. I tried the (%appdata%\Articulate\Storyline) and the file does not show there at all. Does anyone know why it would not show at all?

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    3 years ago

    Hi Kelly,

    Welcome to the E-Learning Heroes community! ✨

    I'm sorry to hear that you are having an issue finding your Storyline file. I'm happy to help troubleshoot!

    • When working on a Storyline project, we recommend you work and save your file on your local hard drive. Working from a network drive can cause erratic behavior. Have you checked in the Documents folder > My Articulate Projects?
    • It sounds like you've looked in your temp files already. You can also try running a search for the term "*.story" in Windows File Explorer. 
    • Have you tried checking the recycle bin? You can open the recycle bin on your desktop and select Restore.

    I hope this helps! Please let me know if you need additional assistance with this.