Forum Discussion

martinfenton's avatar
martinfenton
Community Member
8 years ago

Lost recent projects in storyline 360

I haven't used my storyline 360 for a couple of weeks. Today I opened the storyline app on my PC and on the home page all my recent projects had disappeared. I am unable to access these now so won...
storyline 360
Ali_Goulet's avatar
Ali_Goulet
Former Staff
8 years ago

Hey Martin,

Sorry that happened! Your files should still be saved in the same location on your computer as they were before. 

You can do a quick test to see where they're saving to by opening a new file in Storyline 360 and going to File > Save. This will pop up a window that'll show you where your files save to by default. 

Let me know how that goes! 

  • martinfenton's avatar
    martinfenton
    Community Member
    8 years ago

    Hi Ali

     

    Thanks for your reply. I have tried your suggestion but my files are not
    shown.

     

    The location identified via the file > save is C:\Users\martin\my articulate
    projects and they are not in there.

     

    My recent projects is still showing blank on my home page in Storyline 360.

     

     

    Martin

     

     

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff
      8 years ago

      Hi Martin.

      Can you do a search in your File Explorer for *.story ?  I would start on your C: drive as the search domain.  

      If there's any chance that you backed up or saved to a Network drive, you could look there as well.

      Let us know how you make out!

      Also, quick note:  replying from your email includes your email signature with contact information.  You can come back and edit it out, though!