Forum Discussion

martinfenton's avatar
martinfenton
Community Member
8 years ago

Lost recent projects in storyline 360

I haven't used my storyline 360 for a couple of weeks. Today I opened the storyline app on my PC and on the home page all my recent projects had disappeared. I am unable to access these now so won...
storyline 360
aditisharma-1ab's avatar
aditisharma-1ab
Community Member
3 years ago

Though I did not make a template for it, I established a project in Storyline. However, Storyline is not displaying me this project or any of my other projects right now. What should I do now that it has vanished suddenly after more than a month of work?

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 years ago

    Hello Aditi, 

    Sorry to hear about your project files. My colleague Maria gave great advice here on how reduce the risk of encountering issues with your project file.

    If you were working on your project file fairly recently, there may also be a copy of it still saved in your computer's temporary folders. Here's how to check:

    1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline

    2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.

    3) Change the file extension of the copy on your desktop from *.tmp to *.story.

    4) Double-click the file to open it in Storyline.

    If you are still unable to locate your project file, open a case with our support team here for additional assistance.