Forum Discussion
Low on Memory?! Cant save!
Got this message when saving:
The project file could not be saved.
Your system appears to be low on memory. Please close any other programs and try again.
I have 12GB RAM, 3GB used 8GB Free!
What should I do, don't want to redo that whole section again...
My project is 108 slides comprising of lots of quiz questions, 8 sections
125 Replies
- JohnathanBro581Community Member
Christine, I stated in my post that the solution was not ours and it is to be used "at your own risk"
I would ask all on the Articulate team...what else do you expect us users to do? wait for a release/update? I'm afraid you would see a lot really peeved customers if that was the case...we know updates are coming but we cannot wait, we have customers waiting on us...
Love Sl, as do others here, we just need it to work...
- JohnPieterse2Community Member
Fully agree Jonathan,
I can not make vague promisses to our clients. They are now in a stage of re-considering as they put it politely.
Hope that the Articulate team gets cracking. (I feel confident that they will
Cheers,
John
- DanStrongCommunity Member
This is happening on the majority of my large projects now. I would hope there is an update soon and we don't have to wait for a whole new release.
This is costing us a lot of time, its hard to concentrate on a slide knowing that on completion you may not be able to save... I would prefer this fixed over new features.
Hope this is been considered by the Articulate team.
- PeterAndersonFormer Staff
Hi everyone,
Just wanted to reiterate what Christine shared: This is something our QA and development teams are aware of, and they're working really hard so that Storyline can handle large projects with more ease in the near future. We don't have any insight to timeframes for updates, but you'll want to enable the "Check for updates at startup" feature in Storyline to be notified when new updates get released.
In the meantime, we apologize for the inconvenience this is causing and look forward to sharing the update with you. Thanks for understanding.
- BillHarnageCommunity Member
To add on or clarify what the issue is, and correct me if I'm wrong.
Win 32bit only reads up to 4gb of ram in the computer. Win also allows an individual app to access up to 2gb of that ram, by default.
- JohnPieterse2Community Member
Hi Peter,
Thanks for your feedback on behalf of Articulate! As always I feel confdent that you will solve the problem (hope soon)!
Best of luck and cheers!
John
- DanStrongCommunity Member
This is great news thanks!
I think you should probably look into how much RAM Storyline uses, seems excessive...
If I add the same amount of slides in Powerpoint with no interactions on both obviously and the same styles Storyline uses way more memory. How come?
Dan
- davelees1Community Member
@Johnathan Brouwer thanks the patch seems to be working for me
- PhilMayorSuper Hero
Dan Strong said:
This is great news thanks!
I think you should probably look into how much RAM Storyline uses, seems excessive...
If I add the same amount of slides in Powerpoint with no interactions on both obviously and the same styles Storyline uses way more memory. How come?
Dan
Storyline isnt powerpoint, not sure you can compare the memory usage. - BetsyNymanCommunity Member
I've got a deadline next week and Storyline keeps crashing due to this memory problem. My 'course' is a massive branching scenario with variables that track a user's success rate.
The storyboard has been written - storyboard approved - SME input done, hours and hours of work, and now it's all unraveling because Storyline can't handle the file size. Other than the 'unofficial' suggestion - can we break the course up and then link it back together some how? I have an employee near tears over this mess.
My client does not have an LMS and we will be publishing to their web-server.
Thank you!
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