Managing licenses

Hey Joe,

Thanks for reaching out and sharing what you would like to do with your team seats.

Were you able to get this resolved? You are not a current seat holder on your team, so maybe you got it sorted.

For anyone following along, the instructions can be found here:

Managing Users

Hi, Joe.

I am so glad you were able to get the seat re-assigned!

I just wanted to add a quick note: it looks like your email signature came through when you replied via email. You can remove it by clicking ‘Edit’ below your response. Here’s a quick Peek video if you need help.

Hi, license question.

I've been an admin on a company project for a couple years (subcontractor) and still have content that is attached to my company email account. If I want to purchase a new team license for my corporate team, can I use the same email as both an admin and a user on both accounts? I still need to manage the project account but need to create new corporate content separately. I will also be the admin for that account. Or will I need a different email? Thanks!

Hi Marcia,

Thanks for reaching out!

You can be an admin for multiple teams, but you can only be a user on one team. So, as long as you are an Admin on one team, and hold a seat on the other team, you can use the same email address.

I see you have a case open with our Sales team. That was a great call! They'll be happy to review the purchasing options with you and answer any questions!