Forum Discussion

DivayumGupta's avatar
DivayumGupta
Community Member
6 years ago
Solved

Matching quiz question submit button not working in Articulate Rise

We have created a matching question in Articulate Rise, but when we publish it as SCORM 1.2 and export the zip file and try to play it on local machine, then the matching question submit button does...
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    3 years ago

    Hello Everyone!

    I have some good news to share! We are no longer seeing this bug that prevented matching quiz question submit buttons from functioning in a Rise 360 course.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

TeeNaw's avatar
TeeNaw
Community Member
6 months ago

I recently created a matching quiz that worked perfectly in preview mode. However, after importing the content as SCORM 1.2 into SuccessFactors LMS, the submit button stopped responding it’s not clickable.

Could you please advise on what might be causing this issue or suggest a fix?

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    6 months ago

    Hello TeeNaw, 

    Thanks for reaching out. I'm sorry to hear you're experiencing this behavior when trying to submit a quiz question response in your LMS. 

    To help isolate this behavior, I suggest testing the published output with SCORM Cloud. If the submit button works as expected when viewing the course in SCORM Cloud, please reach out to your LMS admin to see if something in their SuccessFactors environment is getting in the way.

    However, if the same issue can be observed in SCORM Cloud, please connect with our team through a support case. We'd be happy to take a closer look at your project file!