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kennyseivwri708's avatar
kennyseivwri708
Community Member
18 days ago

Media library and slide masters for replacing images has issues

Working on a large complex storyline file, cannot replace images in the media library, everything just stops. Tried replacing an image in the slide master and same thing happens. File is 500MB but has over 2500 slides, CPU and RAM are fine, any thoughts

advice
articulate 360 teams
community
storyline 360

1 Reply

  • EricSantos's avatar
    EricSantos
    Staff
    17 days ago

    Hello kennyseivwri708,

    Thanks for reaching out! A file that large, with over 2,500 slides, can definitely put some strain on Storyline, even if your system specs are solid. The media library, in particular, may struggle with very complex projects.

    Try working from a local drive (not a network or cloud-synced folder) and see if replacing images directly on the slide, instead of through the media library, helps. You might also consider splitting the project into smaller parts to improve performance.

    If you'd like us to take a closer look, please feel free to send us the file through a private support case.