Forum Discussion

ChrisForbesE204's avatar
ChrisForbesE204
Community Member
2 years ago

Menu - New Headings - Automatic numbering issue

Hi.  Just curious - not sure if I'm missing something here... If I add a "New Heading" to a menu structure (Modern Player) and then use automatic numbering, the published menu no longer mirrors ...
storyline 360
ChrisForbesE204's avatar
ChrisForbesE204
Community Member
11 months ago

Hi Jose,

Happy New Year to you.

Okay, I have literally opened up a new SL360 project and imported all content from an ongoing project. 

I have altered the menu in the SL360 interface (as above) and published. 

I have attached x2 screen shots showing the continued error. 

The Internal UI Storyline Menu ISSUE.png shows how the menu layout is required. Slide 1.7 is indented / demoted to be a sub-topic / sub-content of 1.6

The External Published Storyline Menu ISSUE.png shows how the published numbered menu has converted slide 1.7 to 1.6.1

We can also see that the published version menu Slide 1.7 should in fact be 1.10

Naturally (as discussed above) this is very confusing for reviewing purposes etc.

Unfortunately a working project file cannot be provided. I am however positive this can be duplicated easily from a new project very quickly.

This error was generated using SL360 version v3.82.31354.0

Can a support case be opened please. Thank you.

 

 

 

 

  • EricSantos's avatar
    EricSantos
    Staff
    11 months ago

    Hi Chris!

    Thanks for the additional details! I've opened a support case on your behalf so our support engineers can take a closer look into the issue. You're in excellent hands working one-on-one with them, and you should hear from them shortly.

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