Forum Discussion
CDUMONT-d8a4361
2 years agoCommunity Member
Mouse cursor in a black square automatically
Hello, while designing tutorials for our products, I see for the first time in my long days of using Storyline the mouse cursor appearing with a black square. It was in the mouse format !
Of cour...
ThomasHadley-78
Community Member
Me too
JoseTansengco
8 months agoStaff
Hi Tom,
Sorry to hear that you ran into a similar issue. Can I ask if you are working out of a virtual environment similar to C Dumont? And have you tried repairing your Storyline 360 installation as well?
If repairing doesn't work, please open a case with our support team. They'll be glad to help check why you're seeing a black square instead of a cursor.