Forum Discussion
Mouse Cursor in new Storyline UPdate
I had to reinstall Storyline recently, and found that the mouse cursor is now showing some unpleasant icons to work with.
I thought at first it may have something to do with Windows 11, and that may still be possible, but wanted to ask in the forum here first to see what others are finding.
See attachments.
4 Replies
Oh wow, nasty looking.
I've been using the latest build version heavily today and not noticed anything like that.
I'm on Windows 10 so maybe it's an 11 thing as you say.
Maybe though you are using Accessibility resized cursors in your Windows settings?
Will check for that... thanks for the suggestion
I am also having this issue. I am using Windows 10. This occurred after reinstalling Articulate. I have checked my Windows settings, and all seem fine. This is only happening in Articulate. Any other suggestions?
Hi ChaleaHernandez,
Thanks for reaching out!
I have a few questions to help me better understand the issue.
- Does the mouse cursor you see look the same as the image MaryBeth attached? If not, can you please include a screenshot of what you're seeing?
- Is this is happening in a brand new course, or just one?
- Does this happen in Storyline 360, Rise 360, or both?
- If you try changing the cursor style, does that make a difference?
We'll be on the lookout for your reply! If you prefer to troubleshoot privately, you're welcome to submit a support case with our team.
