Forum Discussion
Move Course from Review360 back to Rise360
Our team created a course in Rise360. We then published the file to Review360 so others could provide their feedback. So we now have two files of the same class one in Review 360 and one in Rise 3...
Hi, Online Learning Developer 1!
I'm sorry to hear you're experiencing this issue with your course!
I'm happy to help troubleshoot by breaking it down into two steps: first, locating the Rise 360 course, and second, transferring ownership to another user.
- Locate your course: You'll want to confirm that you're the original course owner, or if you were added by the owner to collaborate on the course.
- If you are the course owner, you should find your course on your Rise 360 dashboard. If you can't locate the course, you can try to search for your content by course title or filter it by the course owner to help narrow it down.
- If you were added as a collaborator, the Rise course would be found on the dashboard of the course owner.
- Transfer course ownership: Once we've located the course, you can transfer ownership to another user or send them a copy of the Rise 360 course to edit.
If you're still unable to locate your course, please feel free to open a support case so we can take a closer look at what's going on!