Forum Discussion
Moving a story file
I created the majority of a module using the 30-day trial version of Storyline, and I have five days left on the trial. My client has since purchased Storyline and sent it to me on a laptop that th...
Hi, Rachel.
Thank you for reaching out! I'd like to get some additional information on your vendor's process:
- It sounds like they're adding a PDF file from a network drive to a Storyline 360. We don't recommend working with files on a network drive, as it can cause erratic behavior.
If that's the case, I recommend keeping the PDF file on the local drive when adding it to the .story file.
If this is not your scenario, let me know, and I'm happy to continue troubleshooting!
Hi Maria,
They did add it via their G drive. We tested in internally. We downloaded the file, added a PDF via our c drive on our local machine. I added it to our SharePoint site to have my colleague download, publish, and zip the file. When we added it to our LMS and tried to open the file, it opened a browser window with the correct extension but never opened the PDF. It seems like it is missing the file during the file transfer. Is there another way to add it that would prevent this from happening?
Thanks,Rachel
