Forum Discussion
Multiple choice quiz score displaying incorrectly in LMS
Hi all, I'm after some help or advice please on a multiple choice assessment a colleague created in Storyline that doesn't seem to be behaving as expected on our LMS. Apologies if this has been asked before, I'm relatively new to e-learning design!
The assessment has been built in Storyline 360, using 2 banks of 100 questions. The assessment draws 30 questions at random from Bank 1, and 20 from Bank 2, for a total of 50 questions. All of the questions are worth 10 points in Storyline, so each question should be worth 2% for a correct answer (or nothing for an incorrect answer).
Of the 200 questions, one is multiple response and the others are all multiple choice. I can't see anything in Storyline that would suggest this question is being scored differently to the rest but I'm looking to change it to multiple choice anyway.
However, we've got completion scores on our LMS with decimal percentages, e.g. 83.05%, 95.91%, or 81.35%. I've looked at the training record for some of these attempts and in the case of the 83.05% score, the user only got 1 question wrong (the multiple response one). On the 95.91% attempt, the user got 2 questions wrong (both multiple choice questions).
Has anyone experienced anything similar in the past? I'm not sure if the issue is within Storyline somewhere or if the LMS is misbehaving! If you can offer any pointers on what else I might need to do to get it working properly it would be greatly appreciated!
Hi Ad_am_I,
I appreciate you sharing the details of how your assessment is set up. With a large question bank and randomized draws, there are a few places we can check to help narrow down where the scoring difference is coming from.
Could you confirm a couple of details?
- For the same attempt, does the score shown on the result slide match the score recorded in your LMS?
- Could you share a screenshot of the result slide’s Quiz Settings, showing the questions or question draws it tracks?
You can also test the published course in SCORM Cloud and compare the score there with what you see in your LMS. Our LMS troubleshooting guide walks through how to test your course in SCORM Cloud.
If you see the same scoring difference in SCORM Cloud, feel free to open a support case. You can share your Storyline project file privately with our team so we can take a closer look.
2 Replies
Articulate is calculating and sending the score correctly, based on the values assigned to each question. 95.91% of 500 is 479.55, which rounded up to the nearest whole number is 480. 500 - 480 is 20, which is the sum of the score of 2 questions, at 10 points each.
If you change the point value of each question to 2, then the sum of a perfect assessment of 50 questions would be 100.
Hi Ad_am_I,
I appreciate you sharing the details of how your assessment is set up. With a large question bank and randomized draws, there are a few places we can check to help narrow down where the scoring difference is coming from.
Could you confirm a couple of details?
- For the same attempt, does the score shown on the result slide match the score recorded in your LMS?
- Could you share a screenshot of the result slide’s Quiz Settings, showing the questions or question draws it tracks?
You can also test the published course in SCORM Cloud and compare the score there with what you see in your LMS. Our LMS troubleshooting guide walks through how to test your course in SCORM Cloud.
If you see the same scoring difference in SCORM Cloud, feel free to open a support case. You can share your Storyline project file privately with our team so we can take a closer look.
