Forum Discussion

SibusisoMnisi-0's avatar
SibusisoMnisi-0
Community Member
3 years ago

My Articulate Review 360 is blank

Good day, I recently published a review on 360 but my storyline file does not show, it comes up blank and I cannot review it is there a reason for this. Also even when previewing it on the software it doesn't show the first slide so I can go through it. 

Review 360
  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    3 years ago

    Hi, Sibusiso.

    Thank you for reaching out!

    Let's try to narrow down the issue:

    • Is this happening with one specific .story file or every file in Storyline 360?
    • Are you working from a local hard drive? We don't recommend working with files on a network drive.  
    • Have you attempted to repair Storyline 360? Here are the instructions.

    If a repair doesn't solve the issue, would you be able to share your .story file through a support case so we can see what's going on?

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