Forum Discussion
My post is greyed out and not sure why
I submitted a post and I just noticed it is greyed out. Based on research, it seems like it was flagged as "spam" but it is not. Attached is a screenshot of the post that is greyed out.
Hi Robert, glad you got the post sorted and it's been released on good behaviour ;)
Regarding the "auto response" I actually don't think there is one. It's all human I believe...
However, I do think sometimes they immediately use the "repair storyline" or other boiler plate responses when they just need to initially confirm the first steps. It can feel a little automated sometimes, but bear with them, in my experience the Storyline engineers are both knowledgeable and willing.
