Forum Discussion

StacyVrooman's avatar
StacyVrooman
Community Member
15 years ago

My text box disappears or text is larger when published

I have several slides that have title text boxes with the correct font size. When I publish in Presenter some of the text boxes are gone and a few of the others are making the text so large it goes ...
Presenter 360
Studio 360
HannahMontroy's avatar
HannahMontroy
Community Member
12 years ago

Hi there,

I am having the same issue.  Everything looks fine in my version and then when I publish it, the text all changes and it messes up the slide.  Not on every slide, but several.  The links provided below in the previous post do not work for me.  Any help would be nice.  Thanks.

Posted Friday, September 23, 2011 at 2:29 PM  

Suggested Answer

Hi Stacy & welcome to Heroes,

I apologize for the issues that you're having.  If you have published a presentation and notice that some of your slide does not display in the published output it is likely you are not using a supported slide dimension. Please see: 

http://www.articulate.com/support/presenter09/kb/?p=202 

If the above link does not cure the issue, then the issue may be related to your DPI setting. Articulate products currently support 96 DPI. If your system’s DPI is set to 120, this can cause erratic behavior using Presenter ’09 and is not supported by Articulate. For more information, see the link below: 

http://www.articulate.com/support/presenter09/kb/?p=188