Forum Discussion

Rajendrapras070's avatar
Rajendrapras070
Community Member
3 years ago

Need to delete

Dear Team, when i am opening link agrey color screen is displaying how to delete this screen and play course directly please find the attached screen.  
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
3 years ago

Hi Rajendra!

I understand that you're opening a link in Storyline 360 and a grey screen is appearing. Can you answer a few questions for me?

  • What is the link you are clicking on?
  • Are you viewing the course in Preview or a published environment like Review 360, a website, or an LMS?

Once I better understand the setup of your course I'll be happy to offer more troubleshooting steps!

  • Rajendrapras070's avatar
    Rajendrapras070
    Community Member
    3 years ago

    Hi Lauren,

    Storyline 3 published file in LMS 

     

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      3 years ago

      Thanks, Rajendra. And, what link are you clicking on?

      Can you share the Storyline project with me? You can attach it to this discussion or upload it privately in a support case.

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