Forum Discussion

BenjiLukas's avatar
BenjiLukas
Community Member
7 hours ago

New AI Audio is not publishing to SCORM files

Hi,

The May 12th update seems to be causing some major issues in Storyline. I'm finalizing a course, and the AI audio is not publishing to the SCORM file. I can see the AI audio in Storyline, but it's not there in the SCORM file, or at least it's not playing in the LMS. 

My department is reverting to using an 3rd party external AI audio supplier until this is fixed, as the extra time trying to continually republish the SCORM file, hoping it works this time, is not a good solution. 

8 Replies

  • BenjiLukas's avatar
    BenjiLukas
    Community Member

    As I test the latest SCORM file, lightboxed slides are also not working. I've tested it on SCORM Cloud. It's not our LMS, Storyline is not correctly publishing the file. 

    • KellyAuner's avatar
      KellyAuner
      Staff

      Hi BenjiLukas,

      Thanks for reaching out!

      I checked our systems and see you've opened a support case which was a great call. One of our Support engineers will be in touch shortly via email!

      • ded2's avatar
        ded2
        Community Member

        It's the audio not playing issue in random slides in Review -- haven't gotten to the LMS to try it yet because I can't finish the QA on our courses