Forum Discussion

MikeOlivieri-6f's avatar
MikeOlivieri-6f
Former Staff
6 years ago

NEW IN ARTICULATE 360 TEAMS: Transfer Content

Today we released a new feature that’s just for Articulate 360 Teams: transfer content. Now it’s easy to maintain control of your content when team members change.

The new transfer content feature lets you transfer projects when users are removed from your Articulate 360 Teams account. You can transfer Storyline 360 team slides, Rise 360 courses and block templates, and Review 360 content.

Here’s how easy it is to transfer content:

We hope this new feature is helpful!

Rise 360
  • Chris-Santos's avatar
    Chris-Santos
    12 months ago

    Hi everyone!

    We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!

    Your Rise 360 dashboard will look a little different, but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    5 years ago

    Hi Brett!

    When you add a collaborator to a course, the two collaborators have the same version of the course with the latest updates. Both collaborators can create and edit different lessons in a course at the same time or take turns fine-tuning the same lesson. 

    Does that solve for what you're looking for?

  • BrettRockwood-a's avatar
    BrettRockwood-a
    Community Member
    5 years ago

    Hi Alyssa. I was not aware of that function so thank you very much! So hypothetically  you could have everyone on the team assigned as a collaborate to a course, right? Any one of them could go in at any time and make changes and those changes would appear in everyone else's version. So in a way you would have a virtual golden copy available to the team at all times. I know that's not the way it was intentioned or designed but would it not work that way?

    • JoanDeSoto-7f08's avatar
      JoanDeSoto-7f08
      Community Member
      5 years ago

      We are doing exactly this as group to develop a best practices in development guide. Thus far, it is working well!

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    5 years ago

    You got it, Brett! That is the way it's intended to work. It makes team collaboration so much easier!

    Collaborators can have one of three roles for a course:

    • The Course Owner can do everything. This is the person who originally created the course.
    • A Course Manager can do everything except edit labels, transfer ownership, and delete the course. When a course manager publishes a course to Review 360, it's published to the course owner's account rather than the course manager's account. 
    • A Course Collaborator can edit the course but doesn’t have access to Settings, Share, Review, or Export.
  • KimTews's avatar
    KimTews
    Community Member
    5 years ago

    This feature is helpful but doesn't resolve the issue for our team. Someone left the company (he already removed from the team member list like the video above) and we need access to a course he built that wasn't transferred. Basically how do we get access to a course he build when there aren't any other collaborators on the course and he's no longer with the company.

  • BrandonLancaste's avatar
    BrandonLancaste
    Community Member
    5 years ago

    Is this video still accessible? The link appears to be broken and there is no way to view it. I'm using Chrome 80.0.3987.163.

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    5 years ago

    Hi Brandon,

    Please try using another web browser to view this link, or right-click the link and open it in an incognito/private browsing window. Let me know if that solves it!

    • BrandonLancaste's avatar
      BrandonLancaste
      Community Member
      5 years ago

      Thanks!

      The video finally played in Chrome version 80.0.3987.163-in standard mode, not incognito mode-but it took several minutes to load. While it was loading there was no indication it was loading-just a black rectangle on the page with no loading cursor or status bar or anything.

      I still could not get it to play in Firefox or Internet Explorer 11, in either standard mode or in a private browsing window.

      Just reporting in case it would be helpful for you to know - I already found the info I needed for transferring Rise files using another Articulate Community post that showed step-by-step written instructions.

      All the best,
      -Brandon

      Brandon Lancaster
      Computer Education Specialist
      FedEx Freight
      1.870.715.6187 TEL

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    5 years ago

    Thanks, Brandon! We haven't been able to reproduce this so far, but we'll keep an eye on it! 

  • EmmaSpencer-d12's avatar
    EmmaSpencer-d12
    Community Member
    5 years ago

    What can be done with courses that were built by people who were not in the same 'team'? I work for a large organisation with several different departments. Not everyone is in the same Articulate team and therefore I cannot transfer courses easily between each individual. Once someone in a different department has completed a course, can we move it from their team to ours?

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