Forum Discussion
NEW IN RISE 360: Closed Captioning
I was able to upload the file but the captions don't appear
Users have to roll over for the player opens to show. Click on CC and choose the language.
For me this is an issue. I need to have the option that a default Caption language is already showing?
I do not need a single video to have multiple languages, only the one as we publish individual courses per language. At the moment I add Captions in different languages in Camtasia and import the video into Rise with the language subtitles already embedded.
It would be a good option to show a particular language when the video plays?
I am the same. I would like to set a course as a default language and have the cation turned on as default so they can turn it off if they would prefer. I cant have a heap of different languages in one as the activities will not reflect those languages.
Hi Kathy!
Do you see the CC button in the video player? If so, do the captions appear when you click that button and select a language?
If you're still having trouble, please send us your Rise 360 course Share link by clicking here. We'll get you back up and running!
Yes the option for cc appears and the option in Spanish (which is the vtt file I uploaded) but when I play the video, even though the option is selected, the captions do not appear. I have sent a link to the course through your customer service link
Check the VTT file? Does the first line have WEBVTT there?
I found that if it is not the first line, it does not work.
