Forum Discussion
NEW IN RISE 360: Closed Captioning
We’ve just released a powerful new feature in Rise 360: closed captioning. Now you can upload closed caption files to videos to make your content more accessible.
It’s easy to add closed captions...
Can closed Captions be added to Audio files also?
Hi Darren,
Closed captions will appear only when the learner selects a caption language from the CC button. There isn't a way to turn the captions on by default.
Also, closed captions can be added to videos only, not to audio.
When will CC be available for audio?
I'd like to submit a feature request that CC is possible for audio blocks in Rise 360. How do I do that?
Hi there, Cindy. I'm sorry we weren't more clear. When you click to edit a video block, click Edit again next to the video file you've added, and you'll see the option to manage your captions:
And thanks for letting us know that you'd like to see closed captions for audio blocks, too! I'll make sure your voice is counted. In the meantime, folks have added a text transcript of their audio using a text or accordion block. I hope that helps!
Is captioning for audio in the works? I don't see it on the feature road map. But we're not able to use the audio media type blocks from a WCAG standpoint.
Hi Mike! Thanks for letting us know you need this feature.
As a workaround, for now, I can suggest using an accordion block with the text transcription of the audio below the audio block.
We're still tracking requests for closed captioning for audio, and we'll update this thread if we have news for you all!
Hi Alyssa,
I was wondering, if there has been a change to the shared information above 2 years ago:
"There isn't a way to turn the captions on by default." ? (I could not find any other info than in this thread..)
I am asking because I often have the request to have cc turned on automatically.
Thank you for an update and best regards
KatharinaHi Digital Learning. Thanks for reaching out. We haven't made any changes to make closed captions appear automatically. We would love to hear why you need this feature and what kind of hurdles you are experiencing. You can reach our support team here.
The same for us.
It's important to have the possibility to activate the Caption with a specific language when the video start.
Users can still have the opportunity to turn Caption off or change language.
With the current settings, you realize that you have not Capion activated after the voice start and so you need to activate cc and go back to the start of the video.This can be a very useful option.
Thanks
Luca
