Forum Discussion
NEW IN RISE 360: Closed Captioning
We’ve just released a powerful new feature in Rise 360: closed captioning. Now you can upload closed caption files to videos to make your content more accessible.
It’s easy to add closed captions...
How long does it take to upload a .VTT file? The video is roughly 3 minutes long. It just continues to say uploading....
I tried importing the same .VTT file into Storyline and it worked immediately. Any help identifying why I can't import my captions to Rise?
I'm having the same issue in Rise 360. I added .vtt caption files to four videos over the last few days with no problem. This afternoon, I added a .vtt caption file to a fifth video and the tool continues to say uploading but nothing happens. I tried using a .vtt file from one of the four videos that worked and the same issue happens, so I know it's not the .vtt file that's causing the problem.
I'm pretty sure there's a Rise 360 caption glitch going on. I just complete a test with a video that had captions working fine. I was going to test by using the "remove captions" feature in the "manage captions" tool and then add back in the same .vtt file. I can't even remove captions now.
