Forum Discussion

MikeOlivieri-6f's avatar
MikeOlivieri-6f
Former Staff
6 years ago

NEW IN RISE 360: Closed Captioning

We’ve just released a powerful new feature in Rise 360: closed captioning. Now you can upload closed caption files to videos to make your content more accessible.  It’s easy to add closed captions...
rise 360
AmitBhadola's avatar
AmitBhadola
Community Member
5 years ago

Its great feature specially when it comes with multiple language for CC text. I have tested this with English language and its working perfectly fine. However, when I tried the same for Korean language, the CC text is not visible. 

Could you please suggest what could be the reason? I am using notepad file for CC text and saving them as .VTT format.

For reference I have attached the .vtt files of English and Korean language. Please suggest how to resolve this.

 

  • CNavarro's avatar
    CNavarro
    Former Staff
    5 years ago

    Hi Amit,

    Thank you for posting the VTT files. I uploaded the files into a test Rise 360 course, and I, too, wasn't able to see the Korean closed captions. I opened the VTT file and found that there is a space in between the time stamp and the Korean text. I deleted the space and reuploaded the file, and now I can see the text. Can you try it on your end?

    • AmitBhadola's avatar
      AmitBhadola
      Community Member
      5 years ago

      Its Working. Thanks!!