Forum Discussion
New in Rise 360: Team Folders (Beta)
Update—October 5, 2023: Find out what we've learned from your feedback and how we're improving team folders
We're thrilled to announce that the Team Folders beta is now live in Rise 360! With it c...
I am wondering why I cannot view lessons that are shared with me. I have received emails notifying me that an account has shared copied content with me but when I log into my folders its no where to be found. Can someone please assist.
Hello Caroline,
Happy to help!
Can I ask how the course was shared with you so we can share some troubleshooting steps to check why you are unable to see it on your dashboard?
For example, if you were added as a collaborator, you can ask the owner of the Rise 360 course to send you a screenshot of the Manage Collaborators section, to confirm that you were properly added. In the screenshot below, you'll see my name listed as the course owner, with my colleague added as an editor.
If your name is visible in this section, try signing out and then signing back in again to your account to see if this helps.
