Forum Discussion
New in Storyline 360: Integrated Review 360 Comments
When you need feedback on a course, Review 360 makes it easy to share your e-learning with stakeholders and collect their thoughts. It’s always been a handy timesaver—and integration with Storyline ...
Based on your feedback, we made an improvement that we hope elevates your in-app comments experience. You can now easily address feedback on a specific course from various stakeholders. View comments for multiple Review 360 items right in Storyline 360 or Rise 360.
Let us know your thoughts about this enhancement. We'd love to hear from you!
Hello Imed,
Thanks for reaching out! I'm sorry to hear you're running into this snag.
Just to confirm, is everyone on your team using the latest version of Storyline 360? The latest release is Storyline 360 Update 78 (Build 3.78.30680.0).
If you haven't seen the conversations earlier in the thread, I'd like to double-check the following:
- Confirm if you're working on your local drive; working on a network drive can cause erratic behavior.
- Try running these steps to fix installation issues.
Please let me know if this helps! Looking forward to hearing from you!
Hi, in this case, the persons who post comments do not have SL, I share with them the link to 360 review. Im using a local drive.
Hello Imed,
Thanks for the additional information. Can I ask if you are able to replicate the behavior using two new Storyline 360 project files? Or is the behavior specific to the two project files that you previously mentioned?
If the behavior is isolated, please open a case with our support team here and share your project files there so we can take a closer look at what's happening. If all of your files are showing this behavior, I'd recommend doing the repair that my colleague Luciana recommended in her post to see if this helps.
Hi, I created two new projects files to test.
It was like Storyline was keeping the last state, and shows the comments of the last project opened untill it connects to the server and loads all the comments of the currently opend project.
Update : Okay, after I closed articulate and open it again the comments are loaded instantly.
Thus, on my previous projects, "No comments" is shown, even if there are actually lot of comments.When I add a comment from inside Storyline, it does not appear in the review. It is like the comments section of storyline is not connected with the server in my old porjects.
Theses projects and all future projects are created and will be created from a template that we made months ago. This template is big and we can not recreate it again with the last version of storyline.
I have to ask my superiors if I can create a support ticket and join our template.
To make you situation work when you create a new project you need to open the template and do a save as new name and then the identifier will be changed then do not do a save as again. Seeing old comments is likely because you duplicated the file in Windows Explorer so the identifier is the same as the old file. I am hoping this gets easier in future updates
Sent from my iPhone
