Forum Discussion

Tim_'s avatar
Tim_
Community Member
2 years ago

New Project causes "we're sorry something went wrong with articulate storyline and it might close"

Pretty frustrating.

Uninstalled and reinstalled again. No change. Pressing 'New Project' crashes Storyline 360.

Workaround: Open an existing storyline file. Delete everything out of it. Save as and give it the new name. Hope that Storyline stays running for long enough. Only use Open and avoid New.

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Tim,

    I'm so sorry to hear that you're experiencing this issue! I've opened a support case on your behalf so we can troubleshoot further. You'll be hearing from one of our Support Engineers soon via email.

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