Forum Discussion
Vimeo - "Sorry, we're having a little trouble."
Hello there:
I'm adding some Vimeo videos in a course in Storyline 360, but lately some students are complaining about that they are trying to watch the video it appears: "Sorry, we're having a little trouble." This happens with random videos at random times.
I've contacted with Vimeo but all their are being useless.
The videos are embebed as unlisted.
Any solution to this?
Thanks!
Hi there ScherezadeGa244,
Thanks for reaching out!
I took a look at Vimeo's help articles and it looks like that error message is displaying because of an invalid path. Additionally, I saw that it would be helpful to check the embed code. Here's an article I found on their site that could be helpful.
You mentioned the behavior was random, but we'd be happy to test it for ourselves, in this discussion or in a case, and see if anything comes up.
Hi, LucianaPiazza
Thanks for your reply!
Right now it seems to be solved (after changing the links), but if it happens again I'll pos it here or open a case.
Have a great week!
Thanks for the update ScherezadeGa244. Perfect! We're happy to help.
Hope that you have a great start to your day!
