Forum Discussion
New Rise Feature: Send a Copy
We've shipped another much-requested feature for Rise. You can now easily send a copy of your course to another Rise author. It's a great feature when you need to share a source file with a client or colleague.
Here's a Peek vid on the feature:
https://360.articulate.com/review/content/c7e701a4-0a54-41cd-a6dd-e985b0ead7c9/review
Keep in mind that both parties will have an independent copy of the same project. Changes you make to the course won't appear in the other author's version, and vice versa. Soon we will be releasing the Collaborators feature which will allow multiple authors to work on the same course.
Enjoy!
I'm really glad to have this feature added!
I just used it yesterday for the first time; I needed to copy four courses from an old team ID of mine to my go-forward team ID. Two courses were original files, and the other two were duplicates (created in Rise) of the originals.
The file copies received by my destination ID were similar to those created by my source ID, but there were some oddities. None of them were major for me to deal with, but they could have been significant if I was transferring the files to, say, a company that contracted me to do the work for them - the files wouldn't match what I built. See the attached PDF for screenshots.
Pages 1 and 2: The two original course files don't show their cover photos in the thumbnail view of my destination ID, but the cover photos do display properly when being previewed (or viewed as a user). The duplicates of the course files didn't have this problem.
Pages 3 and 5: The original course files were set to "Author Hidden" but the author isn't hidden for the copies received by my destination ID.
Pages 4 and 5: The original course files had custom labels applied but the copies received by my destination ID didn't retain those customizations.
I also discovered I couldn't use the Copy feature more than once for the same file to be sent to my destination ID. I accidentally deleted one of the received files in my destination ID. When I tried to Copy it again from my source ID, the normal pop-up message displayed to say the copy had been sent but my destination ID hasn't received a new email notification and a new Copy hasn't appeared in my destination ID's Rise workspace. Fortunately, I had also sent my duplicate copy of the file so I was able to work from that!
Keep up the great progress with Rise!
Hi Ian,
I have just experienced the same issues when copying a course to handover to a client. The client reports the Labels that I customised on my original version, did not copy over. Also, I had set the author to hidden, but this did not copy over.
Has there been a resolution to this issue?
Hi, Silvia... and Crystal. I just tested this again about 20 minutes ago, before I saw Crystal's response (as linked by Ashley). I confirm that the Hidden Author attribute assumes the default setting (i.e., it's not hidden) after the course copy is received by the second owner; also, the second owner now shows as the author. Glad to hear your client was able to re-hide this on their own.
The custom labels are trickier. As Crystal mentions (which I learned the hard way!), you have to be careful to click on "Create New" to assign a unique name for your label set. Otherwise, you'll end up changing all of your default label names, and (at least for me) every course created ever after will have the same custom labels applied. :)
I'm glad to hear there's a way to export my custom label set so the second owner can apply it. I'll try testing that over the next couple of days.
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Oh, and the other annoying thing is that it auto adds the new author to the course even when the first course was hidden.
Hi Steve,
Glad to hear you like the feature! Sorry for the issues you found. We'll get these fixed up soon. I'll follow up here.
Thanks Mike. Was making me look bad with my client and me feel crazy in my head (I could swear I put in the links).
Hi Ian,
Thanks for sharing those examples with us here! I'd like to get a Support case started for you so that you could share a copy of one of these courses with our team and so that we could gather more information about the two Articulate IDs in question.
Keep an eye out for an email from Support@articulate.com!
Hi Silvia! I answered you over here in this discussion, so I'm just linking the two.
To recap:
- The hidden author setting for the course will not carry over when you send a copy to another user. Because the copy becomes a new course on that dashboard, the author information is new. The recipient should be able to change the author setting on their copy.
- Custom label sets are unique to your Rise account, and they will not transfer over with a copied course. You can export label sets, however, and send them to the recipient of the copied course!
- Also, Steve you mentioned that links are removed from buttons. Are you using the interactive button stack? Are the links going to URLs or directly to lessons in the course? We tested a few scenarios, and the links were still working in the copied course.
Thanks for the feedback, and let me know how you're making out!
Hi all,
We released some new collaboration features to Rise today:
You can access all the Articulate 360 and Rise tutorials from this page.
Today's update to Articulate 360 included a few other important fixes and new features that you'll see in the release notes here.
Let us know if you need anything else!
Thanks Adam this is a great way to ensure the client can get his hands on the source files. Also lets me share examples
Thank you, this is much appreciated!
Sounds great, thanks :-)
Question: If someone sends me a course they created and then later the close their Articulate 360 account, i.e., they don't renew it, do I still retain my copy of their course?
Yes Brett. Once they send a copy, the course in your account has no relation to the original course. Yours will remain even if they delete their version or close their account.
Thank you for this very important clarification. It also means that any content updated in the source material does not flow through to the copy (which I assumed was the case, but it is very good to be explicitly clear on the matter).
Hmmm.... now to find a way to have some that are tethered to the core content mixed with pieces that we would let clients edit.... something to ponder (more of a process issue than a tool issue).
Hi Adam. I thought that would be the case but always good to verify. Thanks for the quick reply.
