Forum Discussion
slakdhfiehpb
10 years agoCommunity Member
New to Storyline: Playhead issue
Hello. When I click Pause in the timeline, the scene goes back to the beginning. The playhead stays in the right place (170 sec, for example), but the scene displays what's at 0 sec.
In addition, ...
LeslieMcKerchie
6 years agoStaff
Hello Domenick and welcome to E-Learning Heroes 😊
Thanks for reaching out and sharing what you've run into when working on your project.
We do have a similar report that we are currently investigating. The issue is specific to the playhead jumping back to the beginning of the timeline when previewing a layer with a shorter base layer timeline.
Does this match what you are experiencing as well? That may explain why some slides have different behavior.
- If this matches what you are seeing, I'd be happy to add the details you've shared here to our report.
- If this does not match what you are seeing, then with your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
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