Hello everyone, I've published several Storyline360 courses using SCORM 1.2, and I'm noticing a similar bug in many of my courses, though I can't figure out what's causing it. When I go through my course straight through, everything functions properly. But then, if I use the Previous button to return to a previous slide, the next button doesn't return. See short screencast HERE. Can anyone tell me what is causing this, and how to fix it? Thanks!

Hi, Lance. Thank you for sharing your screenshot with your triggers! If you can share the .story file here, I'm happy to take a look and test for you, but in the meantime, here's what I noticed: Your slide triggers are canceling each other. The first one has no conditions attached, so it's telling Storyline to disable the button as soon as the timeline starts. You also have two triggers that change it to Normal when the variable is False and when the variable is True. You are using layers, not slides, so the timeline will not re-start (causing the triggers mentioned above not to work as expected, even if the conditions are correctly set). The button's visited state is built-in, so you don't need to add a trigger to call it. As soon as the button is clicked, the visited state will be automatically triggered. Let me know if this helps or if you'd like us to take a look at your project.

You can create a T/F variable for each slide that tracks if the slide was viewed. Then on the trigger for the next button it would be something like: Change state of next button to hidden when timeline of slide starts on condition that slide1var = F. If the variable is T, then the next button wouldn't change states.

Hello Mary! Thank you for sharing your project! Here are 2 changes I've made: Added a variable called, Revisit, which is set to True when the user clicks the Previous button on the second slide. Added a trigger to change the state of the Next button when both Ovals are visited; if the Revisit variable is equal is False. I was hoping you could take a look at the project and let me know what you think!

Without seeing the triggers it looks like there's a trigger to hide the next button when slide starts and only becomes available after something happens (like all objects are visited). Check your triggers. If that's not the case in the trigger panel, check the master slide.

Hi Tom, thanks for the reply. I do have a trigger to hide the next button when the slide starts and to appear after the final object is visited. It's there in response to some client feedback on not wanting learners to just click-click-click through the pages. Is that trigger what's causing this to happen? How can I make it so that once the learner has triggered the next button the first go-round, even if they go back to a page, the next button is just there from then on? Thanks!

Next button doesn't work after Previous button used

ProvidenceKulfe
Community Member
3 years ago
Hi again,

I am struggling to get the next button to work correctly on this Infection control section now. It seems to work ok for me if I go through the section exactly as intended but the moment do click slightly differently the next button will no work. This issue is mainly on the slide 1.5 (the one with the big stop sign). My testers are struggling to get past this page and I can't seem to figure out what the issue is. I am wondering if it is a revisiting issue? It seems to work fine if you go through and don't accidentally or purposely revisit any of the pages but as soon as you do the next button won't activate. I tried adding a revisit variable but that didn't seem to help. I have attached the story file here for you.

Also on a related note you will notice I was only able to get the previous button to work on slides not connected to a quiz. As soon as it hits a quiz a previous button will not function properly so I ended up just putting the previous buttons around the quizzes which works but it's ideal.

Any help is greatly appreciated!

Best,

Stephanie
Orientation_infection_control_v1.3.story22.9 MB
MariaCS
Staff
3 years ago
Hi, Stephanie.

Thank you for sharing your .story file!

On slide 1.5, you want the Next button to become active only when all the layers and sub-layers are visited. The way you set up the trigger will only work if the last layer visited does not have sub-layers:

Change the state of Next to normal when all the layers are visited IF all the sub-layers are visited.

If not all sub-layers are in that state when the last layer is visited, the trigger won't execute.

The alternative is to use a custom state to check, instead of Visited. You have two options:

Option 1: Create a state (let's call it FullyVisited) for all your buttons on the base layer and the buttons on the other layers.

Add triggers on your base layer to change the state of the button to FullyVisited when the three layers that don't contain sub-layers are called.

On the three sub-layers, add the trigger to change the state of those related rectangles to FullyVisited when the timeline starts on the layer.

On the base layer, change the state of the Next button to Normal when all the rectangles are in the FullyVisited state.

Option 2: Create a FullyVisited state only for those three rectangles connected to layers that have sub-layers.

Create two triggers to change the Next button to normal: one where three rectangles are visited if the three others are FullyVisited. Another one where the three rectangles are FullyVisited if the other three are Visited.

On the three sub-layers, add the trigger to change the state of those related rectangles to FullyVisited when the timeline starts on the layer.

I'm attaching an edited version of your file with the second option above.

I hope this helps!
editedOrientation_infection_control_v1.3__1_.story22.9 MB
ProvidenceKulfe
Community Member
3 years ago
Thank you so much! I definitely would not have come up with this solution on my own. It seemed to work great for me and I have asked my testers to now give it a try. Cheers, Stephanie