Forum Discussion

GrantChase's avatar
GrantChase
Community Member
3 years ago

No longer sending e-mails

Review 360 has stopped sending me e-mails when reviewers post comments. I checked my notification settings and they are set to instantly. I have checked my spam and deleted items folders and the e-m...
Review 360
JohnMorgan-c50c's avatar
JohnMorgan-c50c
Former Staff
3 years ago

Hi Grant,

Welcome to E-Learning Heroes! I understand that you are no longer getting emails when comments are posted in Review 360. I'd be happy to work with you to figure out why this is happening! I have a follow-up question regarding your project notifications so I can better understand what you are experiencing a little better.

  • Do you have your project notifications set to 'All Activity'? Follow these steps to find that setting.
  1. Open your project in Review 360.
  2. Click the ellipses in the top right of your screen.
  3. Click Project Notifications.
  4. Click All Activity.

I hope this helps!

LeslieWilbourne's avatar
LeslieWilbourne
Community Member
3 months ago

Hi, I have the same issue. Not receiving any notifications from 360. Worked a week ago. Notification settings are set to instantly. Not in spam, junk, deleted. Project notifications is all activity. Help?

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    3 months ago

    Hi LeslieWilbourne, 

    Thanks for reaching out! I see that my colleague Lauren has reached out in this discussion. I look forward to learning more about your setup. We'll continue the conversation over in that thread so everything is in one spot. 

    Have a great weekend! 

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