Forum Discussion
No publishing to word
Hello,
Can someone help me? I can't get Articulate Storyline 360 to publish to Word.
Is there another way to nicely get all the slides into a PDF or Word document?
I just recently updated my Storyline. I am currently working on a mac computer using and Parallels for Articulate, not sure if that's the problem.
Thanks!
47 Replies
Hello,
I started experiencing this issue yesterday. I applied today's update and still have the problem. I get the completion window, but the folder and content is not there, so clicking the view or open buttons does nothing. I have only gotten it to work by closing the file, clearing cache, and then re-opening the file every time. Very time-consuming!
Oh yes, my company also blocks .doc files.
But I remember reading that one of the 360 updates fixed that and does publish as docx. I just never had it work.I'm on Office 365 for Enterprise, Version 2108 (Build 14326.20852) and just tested publishing to Word with no problems (using SL360, build 3.61.27106, on a PC). It also created a .doc for me but I was still able to open it in Compatibility Mode.
We have very tight security at my company — we handle medical records. I think something else must be causing the problems you're experiencing.
Hello,
We are now having similar issues with publishing a course to word. I and another colleague have attempted to publish to word, when my colleague published the screen shots of the slides were incomplete, with only sections of pictures appearing. When I attempted to publish the same course my pictures were complete but I was missing two complete scenes from the end of the presentation.
Any ideas on how to rectify this issue, as we need to send the information in this presentation to a consultation on a legal matter.
We are using MS 365 and Articulate and MS are all up to date.
Thanks in advance
Hi Matthew. I saw that Katie Riggio stated that Storyline 360 supports Word 2010-2019 (32-bit or 64-bit) or Microsoft Office 365 (desktop apps only). Is that what you meant?
I am using Microsoft 365 for Enterprise. Do you know if that is considered a desktop app? Thx!I am having this issue as well. Does Storyline no longer work publishing to Word? I REALLY need it to work.
Hi Mary! I apologize for the issues you are experiencing publishing to Word.
Since this is an older discussion with several different topics raised, can you provide a few details on what you're experiencing?
- What happens when you try to publish to Word?
- Is this happening with every .story file or a specific one?
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Which Microsoft Office version do you have installed?
If this is happening for every project, we also recommend a repair of Storyline 360.
I look forward to your responses!
I will add my answers to this since I am also having the issue:
* What happens when you try to publish to Word? It looks like it is being published, but neither the parent folder nor the Word doc itself is created.
* Is this happening with every .story file or a specific one? All Storyline files for the last 2-3 weeks
* Are you working from a local hard drive? Yes. Note that it is synced with OneDrive, but I have the setting to always keep it local.
* Which Microsoft Office version do you have installed? 365, Word version 2201
Note that I CAN get a document to generate when I close Storyline, clear cache, re-open the file, and publish as the first thing I do.
Hi, Jacqueline.
This could be related to the OneDrive sync, so the first step would be to rule that out. If you save your project to a local drive (one without the automatic sync), can you publish it to Word without any issues?
I have Open Office. (I have no other need for another MS subscription.) Can I still publish in .docx?
Hi, Kevin.
You can take a look at the requirements below:
Publishing to Word: Microsoft Office 365 (desktop apps only) or the latest perpetual version of Microsoft Word (32-bit or 64-bit)
