I keep getting this error and can't save my work. I have plenty of space available, but this keeps coming up. Anyone know of a method around this? Using S2 btw.

Hi Jon, We're now on Update 5 of Storyline 2, which you can download here. Also, the release notes which detail all the fixes are here. You can also empty the temp folder, you'll just want to follow the steps here: Open Windows Explorer, type %temp% in the address field, and press Enter. When your temp directory opens, press Ctrl+A to select all the temp files, then press the Delete key on your keyboard. A few temp files may currently be in use that can't be deleted. When prompted, you can skip those. You can now save your project file.

Drive is filling up again. I've located the problem...Articulate take note. Storyline is backing up files and never deleting or replacing older backups. So if you have a large project it fills up your drive really fast. Eventually any size project will fill up one's drive in time. I had 100 gigs of saved storyline backups in a hidden folder...which caused all these problems. The backups are in Appdata/Roaming/Articulate/Storyline This caused a huge headache for me and is memory hog time bomb waiting to affect everyone who uses Storyline extensively.

Problem solved. Even though my Storyline files reside on the D drive, for some some reason it needs a large amount of space on the C drive too...obviously two separate drives. I'm not sure why storyline wants space on both drives when the file is not store on both of them....but freeing up the C drive solved the problem.

Nickolas, glad I could help. BTW, I'm still going back every couple of months and having to clear out this temp file.

Hi CK1, Just to confirm, are you running the most recent update to Storyline 2 (update 1) and still experiencing this problem, correct? If so, please try to make sure that you're working with local files. Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate). Avoid using special characters, accents or symbols in your file names. Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article. Also, try to make sure that you're not running to may programs in the background. If you run Storyline on its own, with no other programs running, do you see the same error? Does this occur with everyone Storyline 2 file you try to save? Have you looked into conducting the repair detailed here?

'Not enough space on disk' ....can't save work

40 Replies

JohnCrosby
Community Member
7 years ago
Hi Guys,

Looking at the date on this thread the issues mentioned are still going on.

I have been experiencing exactly the same issues. I have cleared the TMP files out of the C:Temp to clear sufficient memory to work.......however as soon as i open Articulate and do any changes and updates to the course file it uses up all the free space on the hard drive preventing work to be saved due to hard drive space. My client is obviously getting frustraited.

Please advise

regards

JC
AlyssaGomez
Staff
7 years ago
Hey John,

Smart idea to also submit a support case – you're one step ahead of me! Renz recently reached out with a couple follow-up questions. I'll follow along with your case as it progresses!
DanielLebowitz-
Community Member
4 years ago
Having the same issue Storyline 360, can I set the temporary files to save to a server not my C drive?

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'Not enough space on disk' ....can't save work

40 Replies

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