Forum Discussion
Not seeing all the feedback on Review 360
I have email notification proof of my supervisor and a coworker providing feedback on my course, but when I go into Review 360, none of their comments are there. I at least have their words (emailed), but no reference as to which slide they were looking at.
Ideas?
- JohnMorgan-c50cFormer Staff
Hi Rachael,
I'm sorry you're not seeing all the comments people are leaving you in Review 360! I have opened a support case on your behalf. You should hear from our support engineers soon to help you work through your issue.Thanks for reaching out!
- SilvaCarverCommunity Member
I'm also having the same issue. I'm collaborating with another team member on a Rise course, we know that colleagues are commenting because we have the email notifications, but the comments are'nt showing on the Review courses when we open them
- JohnMorgan-c50cFormer Staff
Hi Silva,
I'm sorry you're having an issue with your comments not showing up in Review 360! I opened a support case on your behalf. You should hear from our support engineers soon to help you get to the bottom of this issue.Thanks for reaching out!
- RichardMulca257Community Member
Yes, I have also noticed this issue too. Forces me to first read the email notifications then insure they are in the review comments.
Hi Richard,
Sorry you're hitting this snag as well. I opened a support case for you so we can dig deeper into it. One of our support engineers will be reaching out to you soon via email. You're in good hands!
I see that you also posted here; the support case will cover both posts. I appreciate your patience!
- JenEdgerton-37cCommunity Member
I am experiencing this issue as well.
Hi Jen,
I'm sorry to hear that you're also experiencing this issue with Review 360! I've opened a support case for you so we can investigate what's going on. You should be hearing from one of our support engineers soon via email.