Forum Discussion
NormaKaplan
2 years agoCommunity Member
Notes DO NOT SHOW UP
Hi, the notes on the player, regardless of player style DO NOT APPEAR. I'm working on an Accessible eLearning module, updating an earlier eLearning to be accessible.
I went to a Storyline file fro...
KellyAuner
2 years agoStaff
Hi, Norma!
Thanks for reaching out and sharing what you're experiencing. I tested the file you attached and I can also see the Notes. When you say the Notes do not appear, do you see the Notes option with nothing in the box below, or are you seeing something different?
If this is happening with every file, I would recommend trying a Storyline repair. If that doesn't do the trick, I'd like to connect you with one of our talented Support Engineers for further troubleshooting!