Forum Discussion

NicoleBrady-9af's avatar
NicoleBrady-9af
Community Member
4 years ago

NVDA reading middle of paragraph on selected item

Hi everyone, 

I am building a course that must adhere to WCAG and accessibility standards. Doing some testing using NVDA and having some difficulties with text boxes being read beginning in the middle of the paragraph and text. 

More specifically - I am using a "Flip card" interaction. Where I have the Front of the card with a sentence of text (NVDA reads this fine) - you click/select the "Front of card rectangle" and are shown the "Back of card rectange" text - this text is two sentences and the NVDA read begins reading at the second sentence for some reason. I am using hidden and normal states to trigger the change from FRONT to BACK. 

Can anyone provide any guidance on this issue? We are using Chrome to test. 

Thank you in advance! 

storyline 360
  • EricSantos's avatar
    EricSantos
    11 months ago

    Hello everyone!

    I have some great news to share! We just released another update for Storyline 360. In Update 81, we've included important fixes and new features.

    One of the bugs we've fixed is: 

    • NVDA skipped elements on layers and lightboxes and announced invalid-answer messages twice

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    4 years ago

    Hi Nicole!

    I'm happy to help! Do you mind providing the file so I can test it on my end with NVDA and Chrome?

    You can attach it to this public discussion or upload it privately in a support case. I'll let you know once I take a look.

  • DillonAllan-7da's avatar
    DillonAllan-7da
    Community Member
    4 years ago

    I have this issue too! The issue is all over my project unfortunatly. I've submitted a case but was only told this is a bug :( 

  • NicoleBrady-9af's avatar
    NicoleBrady-9af
    Community Member
    3 years ago

    Hello, 

    I am still having this issue. - Screen reader (NVDA) begins reading mid paragraph.

    For the most part it is when a question pop-up has more than a certain number of characters. Longer question feedback seem to affect the screen reader and it begins reading the text in the middle of the paragraph. However it is very unpredictable. 

    Has anyone had any luck fixing this? 

  • DillonAllan-7da's avatar
    DillonAllan-7da
    Community Member
    3 years ago

    Hey Nicole! The issue remains. Honestly, i make almost everything text-wise on a slide to be not seen by screenreaders and put all that same text OFF the slide as well. It seems stupid - why wouldn't storyline read the text on slide. But it does a better job of reading everything off slide in full for some reason. 

    A workaround that works for me consistently - Either breaking up the text into two text boxes or if that doesn't make sense I add another text box to go before the text that explains the item. So if the screenreader isn't reading a question. I'll add a text box that says "Question 1" and then make the focus order read "question 1" and then the text for the question. 

    Note - if you run into this issue with bullets - make sure the bullets are not tabbed in at all - I typically take away all bullets then put the bullets back in. 

    Sorry for the long response but I have tons of workarounds to make screenreaders read properly at this point so let me know if you're having any other issues - happy to take a look!

    • NicoleBrady-9af's avatar
      NicoleBrady-9af
      Community Member
      3 years ago

      Thank you so much for the quick reply!  I've tried so many work arounds to no success. But I hadn't thought about putting it off screen! I will try that one! 

      Hopefully Articulate can add this to the bug list and find a solution in order to make the tool more accessible. 

      Thanks again! Fingers crossed that this works for me. 

  • DillonAllan-7da's avatar
    DillonAllan-7da
    Community Member
    3 years ago

    Yes! Try that and try breaking it up into multiple text boxes! :) Let us know if this works for you! Maybe we can help someone else with this issue! :) 

    • NicoleBrady-9af's avatar
      NicoleBrady-9af
      Community Member
      3 years ago

      So I split the paragraph into two separate text boxes. It now reads the first text box, then repeats the last line and then the next text box. Ultimately it reads the whole thing so that's better than before but not sure why it is rereading that last line of text before moving on. 

  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    3 years ago

    Hi, Nicole.

    As Allan mentioned above, we've logged this as a possible bug and linked this discussion to the report.

    We'll come back to update you when we have news to share. 

  • EricSantos's avatar
    EricSantos
    Staff
    11 months ago

    Hello everyone!

    I have some great news to share! We just released another update for Storyline 360. In Update 81, we've included important fixes and new features.

    One of the bugs we've fixed is: 

    • NVDA skipped elements on layers and lightboxes and announced invalid-answer messages twice

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

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